Effective Date: April 2026

At TereaDubaiHeets.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase vaping products, including Terea sticks, IQOS devices, HEETS, Iluma, JUUL pods, and RELX disposables.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Order Information: Items purchased, order history, and shipping preferences.
  • Technical Data: IP address, browser type, device type, operating system, and browsing activity on our website.
  • Cookies & Tracking Data: To improve website experience, analytics, and personalized offers.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send promotional offers, updates, and newsletters (with your consent).
  • Comply with legal and regulatory requirements in the UAE.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. Your information may be shared with:

  • Delivery partners to ensure timely shipment of your orders.
  • Payment processors to securely handle transactions.
  • Legal authorities, if required by UAE laws and regulations.

4. Data Security

We implement strict security measures to protect your data, including encrypted payment systems, secure servers, and access controls. While we strive to protect your information, no website or online service can guarantee complete security.

5. Cookies and Tracking

Our website uses cookies to:

  • Enhance user experience.
  • Remember your preferences.
  • Monitor website performance and analytics.

You can disable cookies in your browser settings, but some features of the website may not function correctly.

6. Your Rights

As a user in the UAE, you have the right to:

  • Access your personal information.
  • Correct or update inaccurate data.
  • Request the deletion of your personal data.
  • Opt-out of marketing communications.

To exercise your rights, contact us at +971 55 194 5449 or support@tereadubaiheets.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

TereaDubaiHeets.com is strictly for users 18 years and older. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or your data, contact us: